Experience ECM Excellence in Amsterdam

We are already excited to host our first SER event in Amsterdam! Together with our partners we have put together an inspiring agenda for 22nd June and look forward to welcoming interested parties to learn more about structured business approaches and how ECM and BPM…

From Russia with Love: SER at DigEn Forum

From Russia with Love: SER at DigEn Forum
Last Monday, Digital Enterprise Forum by Docflow was the place to be for all Russian CIOs and IT leaders. At this annual event software vendors and IT experts gather to discuss the future of information management and its impact on the “digital enterprise” – a…

Mobile workspace now reality

Business travel made easy Have all your business documents with you without having to carry a thing – except your smartphone. Access all your documents and take part in business processes – even away from the office. It is possible. Yet many companies cannot provide…

SER joins the AIIM community with over 85,000 members

Active member of international association Starting in January 2016, SER became an active member of AIIM, the international Association for Information and Image Management. This global network of experts brings together independent research, further education and certification programs dealing with document and information management.  …

Gold! Our Microsoft Partnership has been renewed

SER has once again achieved gold status as a Microsoft Partner. SER, an ECM vendor in the Gartner Magic Quadrant for Enterprise Content Management, was able to strengthen its competencies and know-how in the integration of Microsoft products into the Doxis4 iECM suite. In addition…

Managing the ECM generation change – the right way

Software migration made easy Poor support, a lack of scalability, security gaps – there are many reasons to do away with outdated enterprise content management (ECM) systems. Still, the switch to a modern ECM system can be rocky if the data migration is not well…

Quo vadis IT? Latest trends from Gartner Symposium/ITxpo

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Under this year’s theme “Rise to the Challenge” more than 5,000 CIOs and IT leaders gathered in Barcelona for Gartner Symposium/ITxpo. As Platinum Sponsor SER positioned ECM Excellence for the Digital Workplace as part of the CIO agenda both at the stand (ITxpo) and as part of the official conference programme (symposium).

The five-day programme was packed with fascinating, visionary sessions and a multitude of networking opportunities – a hard task to decide which sessions to join.

For SER the event already started off successfully by hosting the Sunday VIP dinner. This gave us the opportunity to discuss the Digital Workplace and related challenges with relevant CIOs and IT experts. The international attendees and idea exchange indicated that ECM Excellence is a crucial part of the workplace of the future.


European Court of Justice: Safe Harbor invalid

Safe Harbor - there are many puns going around the European Court of Justice declaring it void, but let’s resist the temptation to add another one and focus on the practical ramifications.


The biggest consequence is that it is no longer legal to collect, process, and use personal data of E.U. citizens in the U.S. under the Safe Harbor program.

To gain a better understanding of the wider impact this has, a quick look at the basics of Data Protection Law is helpful.

What is Safe Harbor?
Safe Harbor stems from a decision of the European Commission in 2000. It states that American companies wanting to process personal data from the E.U. can register with the U.S. Department of Commerce and opt into a program where the companies voluntarily commit themselves to adhere to the seven principles of data protection (security, data integrity, etc.) and a set of 15 frequently asked questions.

Why is personal data protected?
This is due to the right of informational self-determination, which in turn derives from the universal right of personality.
That said, data protection essentially boils down to the following: No collection, processing and use of personal data is allowed unless 1), the data subject gives its consent, or 2), it is legally permitted. Both forms of permission are subject to data reduction and data economy.